Social Services Improvement Agency 2006-2017







The Social Services Improvement Agency (SSIA) was established in March 2006 to support local authorities in Wales to increase the pace of improvement and promote excellence within social services. The Agency was a partnership enterprise between:

  • Welsh Local Government Association (WLGA) 
  • Association of Directors of Social Services (ADSS) Cymru
  • Welsh Government

In April 2017 the Social Services Improvement Agency (SSIA) relocated its operations from the Welsh Local Government Association (WLGA) to Social Care Wales, an organisation created under the Regulation and Inspection of Social Care (Wales) Act, providing workforce regulation, workforce development, service improvement and research in one area. To celebrate the Agency’s journey since its creation in 2006 and the achievements made, a legacy report has been prepared. Read more here

For more information contact: Barry Williams


The Welsh Local Government Association (WLGA) represents the interests of local government and promotes local democracy in Wales.

  Contact Us
   Welsh Local Government Association

Local Government House
Drake Walk
Cardiff, CF10 4LG

Tel : 029 2046 8600
Mail :
Business Hours : Mon - Thurs 8:30 - 5:00, Fri - 08:30 - 16:30